Florida Attorney General urges customers of Home Depot to closely monitor financial activity

Florida Attorney General Pam Bondi has urged Home Depot customers to closely monitor their financial activity following an investigation by Home Depot into a possible data breach.

“I encourage all consumers to closely monitor their credit and debit card accounts to ensure that there are no unauthorized charges,” stated Attorney General Bondi. “If anyone suspects that their personal information has been compromised, they should contact their financial institution immediately and report the possible identity theft to local law enforcement.”

In order to better protect consumers from data breaches, Florida Attorney General Pam Bondi worked with the Legislature on the Florida Information Protection Act. Identity theft wreaks havoc on individuals’ lives and can have long-lasting effects. This legislation better protects Floridians’ personal information by ensuring that businesses and governmental entities take certain measures to protect personal information and report data breaches to consumers.

Home Depot customers can call Home Depot Customer Care at 1-800-HOMEDEPOT (1-800-466-3337).

From Home Depot: Message to our customers about news reports of a possible payment data breach.

We’re looking into some unusual activity that might indicate a possible payment data breach and we’re working with our banking partners and law enforcement to investigate.  We know that this news may be concerning and we apologize for the worry this can create.  If we confirm a breach has occurred, we will make sure our customers are notified immediately.  For now, you should know the following:

 First, you will not be responsible for any possible fraudulent charges.  The financial institution that issued your card or Home Depot are responsible for those charges should we confirm a breach.

 Make sure you are closely monitoring your accounts and reach out to your card issuer should you notice any unusual activity.

 If we confirm a breach, we will offer free identity protection services, including credit monitoring, to any potentially impacted customers.

 We’re working hard to get you the information you need as quickly as possible and will continue to provide updates as we learn more.


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